At PotcoinTrade, we take the privacy of our users very seriously. All our data is handled in a totally secured environment, and we treat all account information with the utmost privacy in accordance with the terms of our privacy policy. By agreeing to buy Potcoins on our website, you are accepting and agreeing to the Terms of Service and this, the "Privacy Policy".


We take our responsibility to your personal data very seriously, and endeavour to handle our data in accordance with best practice guidelines at all times. We take all reasonable precautions to prevent your data from being lost, misused or otherwise abused or intercepted.

We store information required to process transactions, including certain encrypted data about your banking and financial information. PotcoinTrade will retain all relevant information about your account for the longer of five years, or however long is required to discharge our legal obligations.


All fraudulent transactions will be reported to the authorities and customers that are associated to that transaction will be band from our site.


We collect information from you when you Buy Potcoins on our website. Information is collected from the device and connection used to access our website, and may be recorded for the purposes of data monitoring and in accordance with any legal obligations we may be subject to. We generally collect two types of information; i. personal information, and ii. financial information. This can include your name, address, email, phone number and other contact details, along with information as may be necessary to verify your identity or your account as requested in accordance with our Terms of Service.

If you provide us with access to your personal social media profiles, we may have access to more information in accordance with your privacy settings and preferences. We may also record and collect information shared with our customer support team, or any other information relevant to your purchase of Potcoins.